Privacy Policy

Protecting your privacy is one of pentyp's core responsibilities. We will strictly abide by relevant laws and regulations, take safe and reliable measures, and properly safeguard the personal information you provide during your use of pentyp.com services to ensure your information security and rights are not infringed. This policy details how we collect, use, store, and protect your personal information.

Personal Information Collected

To provide shopping and related services, we may collect the following information:

Basic Information: Such as your name, gender, contact information (phone, email), shipping address, etc., for order processing, product delivery, and after-sales communication.

Transaction Information: Such as your order number, payment method, payment amount, product purchase history, etc., for completing transactions, order inquiries, and after-sales support.

Device and Usage Information: Such as your browser type, IP address, access time, etc., for optimizing website performance, improving user experience, and ensuring website security.

Purpose of Information Use

The personal information we collect will only be used for the following purposes and will not be used for any other purpose unrelated to the service:

To complete product transactions and delivery, ensuring you receive your purchased goods smoothly.

To provide after-sales support and resolve any problems you encounter during the shopping process. We will send you notifications about product updates, promotions, and more (you can unsubscribe at any time via email or website settings).

We will optimize website functions and services, improving the website experience based on user habits.

We will comply with laws and regulations to protect the legitimate rights and interests of the website and its users.

Information Protection and Sharing

We employ encryption technology, access control, and other security measures to prevent your personal information from being illegally accessed, leaked, altered, or damaged. We will not share your personal information with any third party except in the following circumstances:

With your explicit authorization or consent;

To complete transactions, we provide necessary information to our partner logistics service providers and payment institutions (these service providers are subject to confidentiality obligations);

To comply with laws and regulations or respond to legitimate inquiries from government departments.

Your Rights

You have the right to inquire about, correct, and delete your personal information, and you also have the right to request that we cease using your personal information. To exercise these rights, please contact us via customer service email. We will process your request promptly after verifying your identity.

This Privacy Policy may be revised in accordance with updates to laws and regulations or business adjustments. The revised policy will be prominently displayed on the website and will take effect immediately upon publication.