Terms & Conditions

Welcome to pentyp.com (hereinafter referred to as "this website") and to our services. These Terms and Conditions (hereinafter referred to as "Terms") constitute a legal agreement between you and pentyp, governing your use of this website and your purchase of goods. Please read these Terms carefully before using this website. Your continued use of this website or purchase of goods indicates that you have fully understood and agreed to be bound by these Terms.

User Eligibility

Users using this website's services and purchasing goods must be at least 18 years old, or use the website under the supervision of a legal guardian. You must ensure that the personal information you provide is true, accurate, and complete. You shall bear all consequences arising from false information.

Orders and Transactions

After you submit an order on this website, the system will automatically generate an order number, which is considered your offer to purchase goods from us. We will review the order within 24 hours. Once the review is approved and payment is confirmed, the order becomes officially effective, and a sales contract is established between the two parties. If there are errors in the order information, the goods are out of stock, or other situations prevent the transaction from being completed, we will promptly notify you and cancel the order.

Product prices are as displayed on this website. We reserve the right to adjust product prices according to market conditions, but submitted and valid orders will not be affected by price adjustments. If a product price is displayed incorrectly due to a system malfunction, we reserve the right to cancel the order and explain the situation to you.

You must complete payment within 24 hours of submitting your order. Orders not paid within this period will be automatically cancelled.

Product Liability

We will strictly control product quality, but some products may have slight color differences or size errors (as described in the product description). These are not considered quality issues. If the product has serious quality problems, please follow the relevant procedures in the "Return Policy" on this website. Upon receiving the product, you should promptly check its condition. We are not responsible for damage caused by your own reasons.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.